You can move to a different Shuttle plan at any time from your Shuttle dashboard. Upgrade when you need real-time stock syncing or a higher order limit, and move to a lower plan when you need less.

If you pick a monthly price, the confirmation also shows what the same plan costs yearly, about how much that is a month, and how much you save. To pay yearly instead, click Switch to yearly next to it. The confirmation then shows the yearly price, so you don't need to go back.

This line doesn't appear for a plan that has no yearly price, and it doesn't appear when you only switch your current plan between monthly and yearly billing.

Shuttle's plans run in this order: Essential, Growth, Scale, Max. Moving to a higher plan is an upgrade, and moving to a lower one is a downgrade.

You can keep your current plan and change only how often you pay for it.

A switch between monthly and yearly billing applies as soon as you approve it in Shopify. Whenever you move away from a yearly plan, Shopify adds a credit for the unused part of your yearly plan to your Shopify bill, and your new billing starts right away.

A plan change takes effect as soon as you approve the new plan in Shopify. This is true for both upgrades and downgrades. Your old plan ends at the same moment, and the new plan's features and limits apply right away.

If you don't approve the new plan in Shopify, nothing changes and you stay on your current plan.

On a yearly plan, any plan change ends your yearly plan as soon as you approve it. That includes moving to monthly billing, to a cheaper yearly plan, or to another plan. You don't have to wait until the end of the year you paid for.

Shopify adds a credit for the unused part of your yearly plan to your Shopify bill, where it goes toward future app charges, and your new plan starts billing right away.

On a monthly plan, Shopify pro-rates your charges automatically, so you aren't double-billed for any overlapping time.

Growth, Scale and Max add real-time stock syncing between Etsy and Shopify. They also add order automations, such as automatically transferring Etsy orders and syncing fulfillments.

After you upgrade, turn on real-time stock syncing in the direction you want. You can turn on one direction or both:

Real-time stock syncing stops when you move to Essential, because Essential doesn't include it. Your stock levels no longer update automatically when sales happen.

Order automations stop as well, so Etsy orders and fulfillments are no longer transferred automatically. You can still transfer them yourself whenever you choose.

Several other features need Growth or higher. If you use any of them, they stop working on Essential:

Your products and reviews keep working on Essential, which still includes:

Growth, Scale and Max include the same features. They differ in two things: how many orders per month real-time stock syncing covers, and how many AI Discovery analyses and optimizations you get each month.

Real-time stock syncing covers:

AI Discovery gives you each month:

The order count starts again on the first day of each month. If you move to a lower plan mid-month, the orders already counted this month still count toward the new plan's limit.

Before you move to a lower plan, check that this month's order volume fits it. If it doesn't, real-time stock syncing may pause until next month.

For how orders are counted, see Understanding Stock Syncer Limits.

For how AI Discovery allowances work, see AI Discovery: Credits & pricing.

If you're not sure which plan fits your order volume, contact our support team.