Shuttle can give each product it transfers the right shipping profile. You match your Etsy shipping profiles to your Shopify ones once, and Shuttle uses those matches every time it transfers a product.
For any product whose profile has no match, Shuttle uses a default shipping profile that you choose for each shop.
Where to set up shipping profiles
You set up shipping profile matches and defaults in Shuttle under Settings > Catalog Mapping > Shipping Profiles.
Set your default shipping profiles
Shuttle uses your default shipping profiles for any product whose shipping profile has no match.
Under Default shipping profiles, choose a profile in Etsy default.
Choose a profile in Shopify default.
Click Save.
If you don't choose a default shipping profile, Shuttle uses one of these instead:
On Etsy: the first Etsy profile in the list.
On Shopify: the profile your Shopify store has set as its default.
Some calculated Etsy profiles may not appear in the list, because Etsy sometimes hides them.
Match your Etsy and Shopify profiles
Matching shipping profiles is optional, and it lets you control exactly which profile each product gets.
Under Match shipping profiles, each row shows one profile by name and a dropdown for the other shop.
In each row, pick the profile it should match.
To leave a row unmatched, keep the dropdown on Select an Etsy profile… or Select a Shopify profile…. Products with that profile get your default instead.
Click Save.
Profiles with the same name are pre-filled
When you open the Shipping Profiles page, Shuttle pre-fills any unmatched row where the Etsy and Shopify profiles have exactly the same name. Shuttle uses a pre-filled match only after you save the page. Until then, products with that profile get your default.
The Save button appears only after you change something on the Shipping Profiles page, and pre-filled matches alone don't make it appear. So make at least one change, such as picking a match in another row, then click Save. Shuttle saves every match on the page, including the pre-filled ones.
Which shipping profile does a transferred product get?
Which shipping profile a product gets depends on which way Shuttle transfers it.
Products transferred from Shopify to Etsy
Shuttle uses the Etsy profile matched to the product's Shopify shipping profile. If there is no match, it uses your Etsy default.
If your Shopify store has only one shipping profile, Shuttle always uses your Etsy default.
Shuttle sets the Etsy shipping profile only when it first transfers the product, and later updates don't change it. To change the profile of a listing that is already on Etsy, edit the listing in Etsy.
Products transferred from Etsy to Shopify
Shuttle assigns a Shopify shipping profile only when Auto-assign shipping profiles is turned on. The setting is on by default, and you'll find it under Settings > Products > Etsy → Shopify, in the Shipping profile section.
Shuttle uses the Shopify profile matched to the listing's Etsy profile. If there is no match, it uses your Shopify default.
When you update products from Etsy to Shopify, Shuttle assigns the shipping profile again only if you include Shipping in the fields to update.
Keep your shipping profile lists up to date
Click Refresh in the Match shipping profiles section whenever you add, rename or delete a shipping profile in Etsy or Shopify. Shuttle then loads your current profiles and removes any match to an Etsy profile that no longer exists. Check your matches and your Etsy default, then click Save.
Shuttle can't transfer products to Etsy if it finds no Etsy shipping profiles at all. To fix this, create a profile in Etsy and click Refresh, or click Create temporary profile to add a placeholder profile. You can update the placeholder in Etsy after your transfers finish.
If your Shopify store uses market-driven shipping
Once Shopify moves your store to market-driven shipping, Shuttle stops using your shipping profile matches. The Shipping Profiles page shows a notice, and your old matches stay there for reference only.
For a store on market-driven shipping, map your Etsy shipping profiles to Shopify collections under Settings > Catalog Mapping > Shipping → Collections instead.
Tips for matching shipping profiles
Give your profiles the same names on Etsy and Shopify. The Shipping Profiles page then pre-fills those matches for you. Save the page so Shuttle uses them.
If you have many profiles, start by matching the ones your best-selling products use.
If a transfer fails because no default profile is selected, see Product could not be transferred, there is no default shipping profile selected.