Shuttle can bring your Etsy orders into Shopify, so you can manage and fulfill all your sales in one place. You choose which orders come over and how they look once they are in Shopify.
How to transfer Etsy orders to Shopify in bulk
You can transfer many orders at once from the Orders page in Shuttle. On that page you choose which orders to include and what the run should do.
In Shuttle, open Orders and select Transfer orders.
Under Start a run, choose Transfer or update orders.
Choose what the run should do: Only transfer orders, Only update existing or Transfer & update.
If the run transfers new orders, pick Transfer as normal or Transfer as draft to continue. This pick does not decide how orders arrive in Shopify, because the Transfer as draft orders setting in the Orders settings decides that.
Under Which orders to process?, pick the orders to include.
Select Transfer now.
A bulk order transfer that stops before it finishes can be picked up again. On the transfer page, choose Continue last run, and Shuttle resumes from where it stopped with the same settings.
Transfer new orders, update existing ones, or both
Every bulk order transfer starts with a choice between bringing in new orders and refreshing orders already in Shopify:
Only transfer orders: brings Etsy orders into Shopify. Orders already in Shopify are left as they are.
Only update existing: refreshes orders already in Shopify with their latest Etsy details. No new orders are created.
Transfer & update: does both in one run.
Normal orders or draft orders
The Transfer as draft orders setting decides whether bulk and queued order transfers create normal or draft orders in Shopify. You find it in the Order status section of the Orders settings.
When Transfer as draft orders is on, orders Shuttle transfers in bulk or through the queue arrive as draft orders. When it is off, they arrive as normal orders.
The pick between Transfer as normal and Transfer as draft on the bulk transfer page does not change how orders arrive. So to get draft orders from a bulk order transfer, turn on Transfer as draft orders before you start.
A single order transferred with its Transfer button is different: your choice of Normal order or Draft order decides how that one order arrives.
Which orders to process
The Which orders to process? setting decides which Etsy orders a bulk order transfer includes:
Only new orders: orders placed since Shuttle last transferred an order to Shopify. If you have not transferred any orders yet, this includes all of them.
Only open orders: orders that have not been shipped or canceled on Etsy.
All orders: every order in your Etsy shop.
By date range: orders placed between a start date and an end date that you pick.
Only new orders is not offered when you choose Only update existing.
A bulk order transfer never brings canceled Etsy orders into Shopify as new orders.
Transfer one order or a few selected orders
You can transfer orders one at a time straight from the order list on the Orders page. Each order that is not in Shopify yet has a Transfer button. Select it and choose Normal order or Draft order to transfer just that order.
To transfer a handful of orders, tick them in the list and select Transfer. Shuttle adds them to the queue and opens the transfer page, where Process now starts the run.
Which plans can transfer orders in bulk?
To transfer orders in bulk, you need a paid plan or the free 14-day trial. On the free plan you can still transfer orders one at a time, or tick the orders you want and transfer them through the queue.
Choose your Orders settings before you transfer
Shuttle's Orders settings apply to every order it transfers, so it is worth checking them before your first transfer. To open them, go to Settings in Shuttle and choose Orders, or select Order settings on the Orders page.
Skip unpaid orders or orders from other countries
In the Order status section, Transfer only paid orders makes Shuttle skip any order that Etsy has not marked as paid.
In the Customer section, Only transfer orders from specific countries limits transfers to orders from the countries you select. Leave the list empty to transfer orders from every country.
Reduce stock levels in Shopify
In the Line items section, Reduce stock levels in Shopify lowers the stock of the matching Shopify products when Shuttle transfers an order. Shuttle only does this for orders that are paid and not yet shipped.
If you do not have enough stock, levels can go below zero, which keeps your totals accurate.
Add customer notes, gift messages and personalization
Shuttle already adds the buyer's note, gift message and personalization requests to each Shopify order's Additional Details. Two sections let you put them somewhere else as well:
Order note: Add customer note to order note and Add gift message to order note copy them into the Shopify order note, which can appear on packing slips.
Customer personalization: Yes, add personalization to line item titles adds the personalization request to each item's title, so it shows on packing slips.
Tag transferred orders
Shuttle always tags transferred orders with Etsy Order, and the Order tags section lets you add more tags, separated by commas. If you type [ETSY_ID] in a tag, Shuttle replaces it with that order's Etsy order number.
Handle Etsy's sales tax and VAT
The Order sale tax / VAT section decides what happens to the tax Etsy adds to orders, which may not be right for your region. You can:
keep Etsy's taxes
remove them and set the tax to zero
set your own VAT rate for the countries you choose
More order settings
The Orders settings page has more sections, covering order names, shipping, prices, line items and the inventory location orders use.
Transfer new Etsy orders automatically
Shuttle can transfer new Etsy orders to Shopify for you as they come in, so you do not have to start a transfer yourself. Turn on Automatically transfer new Etsy orders to Shopify in the Automatic order transfers section of the Orders settings.
To transfer new orders automatically, you need the Growth plan or higher.