By default, Shuttle assigns pseudonyms to reviewers to protect their privacy. This practice helps you remain compliant with privacy policies and prevents your reviews from potentially being flagged or removed by your review application.
If you'd prefer to adjust how reviewer names appear, you can easily customize these settings:
Visit the Reviewer Name Settings.
Choose the naming convention that suits your preferences.
Once you've adjusted these settings, remember to re-export your reviews in Shuttle. The newly generated CSV file will then reflect your updated reviewer name preferences.