If you've noticed that reviewer names look like dummy or placeholder email addresses, there's no need to worry—this is normal behavior.
Etsy’s privacy policies prevent 3rd party apps from exporting reviewers' actual email addresses. Shuttle fully complies with these policies to protect reviewer privacy.
However, rest assured that real email addresses aren't required for displaying reviews in your Shopify store. The email addresses included in the export:
Are not displayed publicly on your Shopify store.
Do not impact SEO or review visibility.
Are placeholders and do not affect the appearance or integrity of your reviews.
In short, these placeholder emails fulfill Etsy’s privacy requirements without affecting your store or the effectiveness of your reviews.
If you have any additional concerns or questions, our support team is here and ready to help!