Shuttle provides an easy and effective way to store, organize, and manage your Etsy reviews in one central location. By storing your reviews within Shuttle, you can easily gain valuable insights into customer satisfaction, quickly identify exceptional or problematic reviews, and prepare them seamlessly for transfer to Shopify.
Benefits of Storing Reviews in Shuttle
When you store reviews in Shuttle, you unlock several helpful features:
Advanced Sorting & Filtering: Quickly sort and filter your reviews to identify high-priority customer feedback.
AI Rating: Shuttle includes an AI-powered rating tool that assess customer sentiment and helps highlight noteworthy reviews, making it simpler to pinpoint reviews that may require your attention.
Review Translation: During the storing process, Shuttle can automatically translate your Etsy reviews to your shop's language.
Per-Product Review View: Easily view and manage reviews grouped by each specific product, providing greater clarity and control over your review management.
Automatic Product Matching: Shuttle automatically attempts to match each stored review with its corresponding Shopify product, based on your product matching settings. This helps streamline the review management process and ensures reviews align correctly for future exports.
How to Store Your Reviews
Storing your Etsy reviews is straightforward:
Navigate to the Reviews page in your Shuttle dashboard.
Click "Store Reviews".
Choose from the available storing options:
Store Only New Reviews: Shuttle stores reviews received since the last stored review.
Re-store All Reviews: Shuttle re-fetches all reviews, updates existing stored reviews, and ensures accurate product matching.
Store Until a Specific Date: Shuttle stores reviews starting from today, moving backward until the date you specify.
Storing Reviews for Specific Products
If you only want to store reviews for particular Etsy products:
First, add the desired Etsy products to the Queue on your Products page.
Navigate to the Reviews page and initiate the storing process.
Shuttle will then only store reviews associated with the queued products.
Review Storage Limits
Unlimited Reviews: All Shuttle subscription plans offer unlimited storage of Etsy reviews.
Free Trial: The free trial allows storing up to 50 reviews, providing ample opportunity to test and evaluate Shuttle's review management capabilities.
After Storing Reviews
Once your reviews are stored, it's a good practice to review and verify their product matching within Shuttle. When you're satisfied that all reviews are correctly associated with the right Shopify products, and you've configured Shuttle for your export needs, you're ready to export reviews to Shopify.
Need Further Help?
If you have questions or encounter any issues while storing your reviews, please reach out to our support team. We're here to help!